Service Engineer

We’re looking for an Audio Visual Service Engineer who can set up and service cutting-edge audio visual equipment for businesses. Is that you?

Here’s the lowdown:

If you’re an ambitious team player with a solid and demonstrable experience working as a Field Service/AV Engineer within the AV industry, then we can offer you a challenging role in a company that’s going places.

MVS Audio has offices in Wimborne and London. We’ve only been around since 2015, but we’ve quickly put together a strong team, made up of sales, delivery and operational staff.

All 22 of us understand that it’s crucial to pull in the same direction if we’re going to end up where we want to be as a business. And we’ve created a culture that’ll help us reach our goal: AV domination.

Can you help us make this happen?

Who are we looking for?

You’ve gotta love tech with a passion. That’s a given.

But we’re also looking for a perfectionist who knows the importance of the technology you’re providing for our precious clients (the ones our sales team worked hard to land).

You take pride in your work, no matter how small the job is: whether you’re delivering a perfect and impactful cable finish, or testing something for the umpteenth time, you strive to be the best. And your attitude is positive and upbeat.

You get a kick out of meeting tight deadlines and working under pressure, plus you’re equally as comfortable being part of a team as you are out on your lonesome.

Everything we work on needs to be configured and tested thoroughly, so we’re after someone who’s unflappable. When stuff happens (and it will), you’ll need to find a solution, while keeping a clear head.

The nitty-gritty?

Every job is different, so you’ll never get bored.

You’ll mainly be covering the London area, but sometimes we’ll need your help in other parts of the UK with the amazing opportunity of occasionally hopping over to Europe and the odd overnight stay.

You’ll be reporting to the Service Delivery Manager & working as part of the Service Team with responsibility for onsite fault finding as well as servicing a wide range of AV hardware and software solutions for our commercial clients.  And we’ll require reports of daily activities you’ve completed and any issues you’ve had.

We need you to be able to provide advice, support and training to end users and be well prepped for Planned Preventative Maintenances on & off site!

Cards on the table time. You’ll get all the training and help under the sun, but it’s important that you’re a proactive self-starter who can learn fast.

The non-negotiables?

An excellent working knowledge of how to wire, install and configure a variety of AV & Video Conferencing systems. This includes creative fault-finding and providing preventative measures.

You’ll have excellent soldering, crimp and terminating skills. Audio DSPs don’t send you into a spin and the key principles behind VOIP/SIP integration are locked in with excellent working knowledge of networks. Reading schematics, drawings & wiring diagrams is instinctive and your ability to provide exceptional customer focus and building on our customer relationships is all in a days work.

You also know that RS232 isn’t something out of Star Wars. They’re command strings that you’re confident creating and testing.

We need you to be a CSCS/ECS (or equivalent) card holder.

Oh and to have a valid UK driving license and the right to work in the UK.

The nice-to-haves?

  • Prior knowledge working with traditional video codecs from Polycom & Cisco
  • Experience of working with software such as Zoom Rooms, Teams Rooms, Starleaf or similar
  • SY, Creston, Extron, AMZ control systems programming knowledge
  •  Worked with AV over IP solutions such as HDMI over IP, Dante and AVB
  • Ability to make small changes to control systems
  • IPAF, PASMA & CTS

Perks of the job

  • An awesome team, that knows our goals & communicates well
  • Shiny company wheels
  • Uniform
  • Pension
  • 26 days holidays plus bank holidays
  • Hot & Cold drinks & fresh fruit
  • Fun regular socials
  • Mobile phone & laptop

Type: Full Time, permanent

Location: Field Based – London

Reports To: Service Delivery Manager

Package: Competitive Salary

Full Job description available upon request. Please apply in writing to debbie.etchells@mvs.co.uk with a covering letter and a copy of your cv. Looking forward to hearing from you