Microsoft Teams vs Zoom Rooms – Which video conferencing solution best meets your needs?
Communication is the engine of any effective workplace. To power today’s offices, meeting rooms and boardrooms, a suite of communication apps are vying to be the chosen solution for all of your remote meeting, conferencing and collaboration needs.
Whilst Microsoft Office has long been the de facto productivity tool in our offices, Zoom has emerged as a major player in the intra-office communication market since the company’s founding in 2011. Microsoft Teams is Microsoft’s big move to extend MS Office into the conferencing and communications space, to compete with Zoom and other video conferencing tools which dominate the video conferencing market today.
Microsoft is in the process of shifting their enterprise Skype For Business customers over to Microsoft Teams. Many of our customers, similar to successful enterprises around the world, have long used Skype For Business for audio and video communications. We also frequently take advantage of Skype’s Zoom integration for our clients. In recent months, we have received recurring questions from our enterprise customers around how the move to Microsoft Teams will affect their video conferencing experience.
In this article, we take a close look at Microsoft Teams and Zoom as two of today’s preeminent conferencing tools. Read on to learn more about MS Teams and Zoom, including the key features of each tool, their pro’s and con’s, the integrations that extend the tools, and our analysis of how to use them most effectively to facilitate your organisation’s communications.
Zoom is a simple but clever video conferencing solution that promotes collaboration through an integrated system of web conferences, online meetings, content sharing and audio and video chat.
Zoom’s game changing ease of use allows users to communicate quickly and efficiently from a device of their choosing, from mobile phones, to tablets, laptops, the traditional desktop computer and more. Zoom’s power in enabling swift collaboration between staff, partners and clients has led to its rapid rise as one of the market-leading solutions for video conferencing and webinars.
Below we highlight some of the key features and benefits of Zoom, which have made it such a popular tool for enterprise video conferencing.
Pro’s of Zoom
Ease of use
If you’re looking for a multi-device communication tool that facilitates swift collaboration with your partners and clients, Zoom can be the answer. Ease of use is one of the key reasons that Zoom has gained widespread adoption in enterprises around the world. Zoom enables video conferencing, cloud conferencing, wireless content sharing, virtual meetings, file sharing and audio or video chat, on any device, typically with just one or two simple clicks.
Zoom’s commitment to allowing you to meet how you want to is facilitated by the wide range of third-party integrations that the system enables. Zoom can be integrated with many other leading communications platforms and productivity tools to improve content sharing, scheduling and starting meetings, unifying login, marketing automation, and room collaboration. Zoom benefits from a long-list of supported software integrations including Skype For Business, OneDrive, Google Drive, Slack, Salesforce, MS Teams, Outlook, Marketo, HubSpot and more.
If you’re looking for a video conferencing solution with scalability, it’s difficult to trump Zoom. With a whole host of features and capabilities that can adapt with your changing needs, Zoom can grow with you as your teams and business grow. To illustrate the scalability of Zoom, look no further than the capacity of Zoom Webinar which enables up to 10,000 users to attend a meeting.
Another important factor in Zoom’s wide adoption, and contributing to its ease of use, is the wide compatibility with all major operating systems and devices. Put simply, Zoom is highly likely to work ‘out of the box’ with your work devices, whether you’re running Windows, Android, Chromebook, IOS or Linux, on a tablet, phone, laptop or desktop. If you’re looking for a communication solution that is convenient, readily updated, quick to setup and easy to use, Zoom is hard to beat.
Traditionally, video conferencing rooms are notorious for being overrun with cords and cables. Zoom Rooms are wireless. Say goodbye to tripping over wires or scrambling to find the correct cable to get your presentation started. With Zoom Rooms, you can initiate a meeting with one click or through your calendar software. Voice commands and touch screen controls also help users to take full advantage of today’s technologies.
If you’re looking for a simple to use, and easy to deploy, reliable cloud platform, for video and audio conferencing, chat, and webinars across mobile, desktop, and room systems, Zoom is a leading platform in modern enterprise video communications. Zoom Rooms extend the power of the software, to deliver a market-leading software-based meeting room solution, used globally in huddle, training, meeting, board and conference rooms.
MVS Audio Visual are Zoom Certified Integrators and one of the UK’s leading specialist suppliers of Zoom Room solutions, which reflects the fact that we view Zoom as a leading player in the enterprise communications space.
About Microsoft Teams
Microsoft rolled out MS Teams in March 2017 to compete directly with the new group of audio and video conferencing tools which have soared in popularity since the shift to mobile devices. Whilst, like Zoom, Teams also featured easy video chats for one-on-one or group calls, at launch, Teams lacked many of the integrations and collaboration features that make Zoom so efficient and effective.
Since a major update in early 2018, which added a long-list of integrations with other leading communication tools, Teams has become an increasingly popular video conferencing solution for enterprise clients.
MS Teams comes bundled with an Office 365 Business plan at no extra cost which makes it an obviously attractive option for the cost-conscious enterprise. Can MS Teams rival Zoom as an enterprise video conferencing solution? Below we take a look at MS Teams’ key features to see how it measures up against Zoom.
Pro’s of MS Teams
Integration of many collaboration tools
The recent updates to MS Teams have included a whole host of integrations to allow the platform to work well with other leading communication software tools.. At Teams’ core is the chat tool, with an integration of tools all-in-one place, from a ‘channel’, you can now easily make a video or audio call, work on files without leaving a chat, schedule a meeting or share a task with people.
A key strength of Zoom is how easy it is to communicate and collaborate. Microsoft has worked hard to match the collaboration features of Zoom with smart integrations that make for easy content sharing.
Comes bundled with Office 365
Cost is a key factor where MS Teams could gain an advantage over Zoom. If your company already has an Office 365 subscription then there are no additional costs for MS Teams.
One of the most common concerns that our customers have about Zoom is the cost. This is because the core Zoom solution is relatively inexpensive, however many of its features are an ‘add-on’, which when used, can result in the cost of Zoom quickly rising.
Handy extensions to the chat tools
MS Teams makes it easy to add third-party apps into your chat channels. Using Teams doesn’t mean you have to change your existing workflows or drop the tools that you already use. Amongst many other integrations, many users will be pleased to see tools like Trello, Google Drive, and Dropbox are easily added to your chat channel in MS Teams.
Seamless Collaboration, Backups and File Search
Other key features which make MS Teams a contender in the all-in-one conferencing marketplace are the tools that enable participants to easily share content during a meeting. Each channel comes with its own file storage and one-click features make it easy to find, share and work collaboratively on files.
Powerful Administration with Helpful Bots
To help with repetitive everyday administration tasks, Teams introduced ‘Bots’. Admins can easily create their own bots, or utilise the many existing bots, to save time and take care of everyday tasks in the background whilst they work.
MS Teams Conclusion
With MS Teams, Microsoft has focused on extending the key features of Skype For Business to facilitate group communications and collaboration, such as simple content sharing and integration with third-party apps. MS Teams is Microsoft’s move to extend Office into the intra-office communication market, to compete with today’s market-leading video conferencing solutions.
Zoom AND MS Teams Integration
One of the key strengths that has contributed to Zoom becoming a market-leading tool in the communication space is the company’s open attitude to integrations. At the core of the ‘Zoom ethos’ is that Zoom is all about allowing you to meet how you want to, not pushing you into meeting in the way the software wants you to. MS Teams integration with Zoom offers yet another way to organise and initiate your Zoom meetings.
If you’re a Zoom user and you want to start or join a meeting created in Teams, you can do so quickly and easily with bot commands. Meetings created in Teams will show in your Zoom account. As Teams is bundled with Office 365 Business plans, the ability to set up meetings directly from Office can make organising your video conferences more convenient than ever before.
Zoom and MS Teams standalone as potential all-inclusive solutions for video conferencing. Which tool is right for your business? Fortunately, with Zoom and MS Teams integration, you can take advantage of key advantages of both tools. For maximum convenience, we often implement Zoom and MS Teams integration for our clients.
Talk to the experts
Our team of experts are available to provide free initial advice and site visits. Therefore, if you are looking to take advantage of the efficiencies that MS Teams and Zoom can offer, please contact us today.