AV maintenance

Why is AV maintenance important for your business?

You made the decision to have AV equipment installed into your business.  Regardless of whether that’s been installed by us at MVS or another provider, this article covers the importance of ongoing AV maintenance and why you should consider it.

We hope that any system you’ve had installed, whether that be small or large, is giving you and your company the benefits you’d hoped it would. However, if you are not maintaining your systems properly, you can end up having frustrating issues that can be hard to fix quickly.

What AV maintenance packages do MVS offer?

  • Reactive – one of our service engineers will visit your site if something goes wrong with your system within a pre agreed time frame, and provide a fix.
  • Pre-planned – preventive scheduled visits are organised yearly or half yearly where our engineers carry out a full service of your system
  • Fully managed – your system is supported by an service account manager, and you receive quarterly reports on the performance levels. For customers with Video Conferencing, video lines into our service department are available.

We have an old AV system, can you still maintain it?

We’d recommend arranging one our technicians to visit your site to see if the systems can be maintained and still work efficiently for your business. In some cases, it may be more cost effective for you to replace and upgrade some your systems.  Newer models offer additional benefits and any downtime is often reduced as time taken to diagnose and maintain your current system is no longer needed.

How quickly can one of your technicians come to our site?

We offer quick turnarounds on our installation and maintenance jobs and try to attend your site within 24 hours of your call, dependent on the issue and your location.

Where does your AV maintenance cover in the UK?

We have teams throughout the whole of the UK, however our main coverage locations include: London, Milton Keynes, Bournemouth, Bristol, Reading, Southampton, Winchester and Basingstoke. If you have a requirement for AV maintenance outside of these areas, do not hesitate to contact our team.

Want to talk to one of our Account Managers?

If you would like to discuss an AV maintenance package provided by MVS Audio Visual or to arrange a free site inspection, then get in contact here, or call us on 0203 4111 630 or 01202 861 696.